How to overcome the screen turning off when the phone is on WhatsApp on Vivo cellphone

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WhatsApp has become an essential communication tool for many of us. However, encountering a blank screen during a WhatsApp call on your Vivo phone can be frustrating. In this comprehensive guide, we will explore various solutions to address and resolve this issue. Whether you’re a tech-savvy individual or someone looking for simple fixes, we’ve got you covered.

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How to overcome the screen turning off when the phone is on WhatsApp on Vivo cellphone

1. Understanding the Blank Screen Issue If you’ve ever faced a blank screen while using WhatsApp on your Vivo phone, you’re not alone. This perplexing problem can occur due to several reasons, such as software glitches, compatibility issues, or even hardware problems. Before we delve into the solutions, let’s understand why this issue may be happening.

2. Troubleshooting Steps to Fix WhatsApp Blank Screen on Vivo Phones Now, let’s get to the heart of the matter. Here are some practical steps you can take to resolve the blank screen issue when making WhatsApp calls on your Vivo device:

2.1. Clear WhatsApp Cache and Data One common cause of a blank screen is corrupted app data. To fix this, follow these steps:

  • Open “Settings” on your Vivo phone.
  • Go to “Apps & notifications.”
  • Find and select “WhatsApp.”
  • Tap on “Storage & cache.”
  • Click “Clear cache” and “Clear data.”

2.2. Update WhatsApp Outdated versions of WhatsApp can often lead to compatibility issues. To update WhatsApp:

  • Go to the Google Play Store.
  • Search for “WhatsApp.”
  • Tap “Update” if available.

2.3. Check for Software Updates Ensure that your Vivo phone’s software is up to date by:

  • Going to “Settings.”
  • Selecting “System & updates.”
  • Checking for software updates.

2.4. Disable Battery Optimization Some Vivo phones have aggressive battery optimization settings that can interfere with app performance. To disable it:

  • Go to “Settings.”
  • Select “Battery.”
  • Find “App battery management” and exclude WhatsApp.

3. Frequently Asked Questions (FAQs)

3.1. Why is my WhatsApp screen blank during calls on my Vivo phone? A blank screen during WhatsApp calls can be caused by software glitches, outdated apps, or battery optimization settings. This guide provides solutions to address these issues.

3.2. Is there a specific Vivo phone model prone to this issue? The WhatsApp blank screen issue can occur on various Vivo phone models. However, the solutions provided here are general and can be applied to most Vivo devices.

3.3. Do I need technical expertise to fix this problem? No, you don’t need technical expertise. The troubleshooting steps provided in this guide are user-friendly and can be followed by anyone.

4. Conclusion In conclusion, a blank screen during WhatsApp calls on your Vivo phone can be resolved by following the troubleshooting steps outlined in this article. Whether it’s clearing cache and data, updating your apps, checking for software updates, or adjusting battery optimization settings, these solutions should help you get back to uninterrupted WhatsApp calls. Remember that technical issues are common in the digital age, but with a little know-how, you can overcome them and enjoy seamless communication.

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This title captures the reader’s curiosity while clearly addressing the article’s topic.

This comprehensive article has provided detailed guidance on troubleshooting the blank screen issue during WhatsApp calls on Vivo phones. By following the suggested solutions and tips, you can enhance your WhatsApp calling experience on your Vivo device.

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